Junior Workshop Technician

Dyson
Madrid
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Problem-solving","Adaptation","Continuous learning","Customer orientation","Teamwork"]

Repair and diagnose Dyson appliances in the workshop, validating fixes according to brand standards while meeting repair-time targets. Support the full repair workflow, verify and manage parts and scrap processes, and improve first-time repair rates. Use tools and technical documentation to repair electronic and electromechanical equipment, manage repair orders in Salesforce with SLA compliance, and provide quality feedback to the workshop coordinator.

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FursaFursa
Dyson
Dyson
1 month ago

Junior Workshop Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 39 days agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Repair and diagnose Dyson appliances in the workshop, validating fixes according to brand standards while meeting repair-time targets. Support the full repair workflow, verify and manage parts and scrap processes, and improve first-time repair rates. Use tools and technical documentation to repair electronic and electromechanical equipment, manage repair orders in Salesforce with SLA compliance, and provide quality feedback to the workshop coordinator.
Location: Madrid
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Diagnose, repair, and validate Dyson appliances according to brand standards.
  • •Maintain repair timelines and improve first-attempt repair rate.
  • •Check incoming spare parts and verify parts-change and scrap processes per guidelines.
  • •Handle repair orders in Salesforce, ensuring SLA compliance and accurate documentation.
  • •Package/unpackage products with proper waste management and provide quality feedback to the workshop coordinator.

Key Requirements

  • •Experience in a service/technical environment or manufacturing.
  • •Basic knowledge of English.
  • •Ability to diagnose and repair electronic and electromechanical equipment.
  • •Comfort using manual/electrical tools and workshop-specific equipment.
  • •Knowledge of Microsoft Office and managing repair software like Salesforce, plus reading technical manuals.
Experience:ManufacturingServiceElectromechanical equipment
Skills:Problem-solvingAdaptationContinuous learningCustomer orientationTeamwork
Languages:English
Tech Stack:SalesforceMicrosoft Office

Company Brief

Dyson
Designs and manufactures innovative home appliances including vacuum cleaners, air purifiers, hand dryers, hair care products, and heaters using advanced engineering and proprietary technologies focused on performance and design.
Industry: Home Appliances
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Malmesbury, United Kingdom
Founded: 1991
WebsiteLinkedIn