Senior Advisor, Technical Account Manager
Omaha, Nebraska, Colorado, Texas, San Antonio, Washington
Workplace: OnsiteFull timeUSD 110,880 - 152,460Function: Solutions Engineering & Sales EngineeringExperience: 8+ yearsEducation: bachelorsSkills: ["Troubleshooting","Customer-facing communication","Escalation management","Collaboration","Ability to work in high-pressure environments"]Serve as a subject matter expert for Dell data center infrastructure products, supporting federal customers who operate in disconnected environments. Own proactive technical engagement, troubleshoot complex issues, and help implement AI solutions in secure spaces. Collaborate with Dell internal teams and partners to identify sales opportunities, assist with system design and complex requirements, and deliver consistent service levels while ensuring high customer satisfaction.
