Sales Support Associate I

Tapestry
United States
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Organization","Attention to detail","Multitasking"]

Support store success by delivering friendly, professional customer interactions at the cash wrap and keeping the sales floor well maintained. Operate POS accurately, maintain cash wrap organization, and handle cash in line with policy. Receive and process shipments, manage stock levels, replenish the floor, and execute visual merchandising updates. Serve as a brand ambassador, suggest add-ons and gift cards, and maintain loss prevention and housekeeping standards.

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Tapestry
Tapestry
2 months ago

Sales Support Associate I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Support store success by delivering friendly, professional customer interactions at the cash wrap and keeping the sales floor well maintained. Operate POS accurately, maintain cash wrap organization, and handle cash in line with policy. Receive and process shipments, manage stock levels, replenish the floor, and execute visual merchandising updates. Serve as a brand ambassador, suggest add-ons and gift cards, and maintain loss prevention and housekeeping standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance at the cash wrap.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers, report discrepancies, and keep the stockroom clean.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support the team as needed while adhering to loss prevention and housekeeping standards.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveDisability InsuranceTuition AssistanceCommuter Benefits

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in luxury retail service; education and experience may be considered together.
  • •Knowledge of fashion trends and marketplace competition.
  • •Knowledge of cash register systems and basic computer skills, including iPad/laptop and Mobile POS; ability to use walkie talkie and read price/product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Strong English proficiency and ability to multitask in a fast-paced environment.
Experience:1+ yearsLuxury retail
Skills:Customer serviceCommunicationOrganizationAttention to detailMultitasking
Languages:English
Tech Stack:IPadLaptopMobile POSPOSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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