Lead/Principal Product Manager, Resolve
Help Scout
Boston
Workplace: RemoteFull timeUSD 172,000 - 198,000 annuallyFunction: Product ManagementSkills: ["Writing","Communication","Problem-solving","Strategic thinking","Cross-functional collaboration"]Lead the vision, roadmap, and execution for Help Scout’s AI-driven Agent pillar. Own monetization strategy, coordinate with Intelligence and Conversations PMs, and drive cross-functional collaboration with GTM/CS to ensure adoption and customer trust. This role blends product strategy, monetization design, and leadership in a fast-growing, remote, B2B SaaS environment.
