IT Support & Digital Solutions Specialist

Sika
Istanbul
Workplace: OnsiteFull timeFunction: IT Support & HelpdeskExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Problem-solving","Analytical thinking","Training delivery"]

Provide IT support and service delivery across hardware, software, and business applications, lead IT and digital projects, and deliver training and user support. Build dashboards with Power BI, support Microsoft 365, Teams and SharePoint, and drive continuous improvement and digital transformation initiatives within a mid‑senior IT role.

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FursaFursa
Sika
Sika
3 months ago

IT Support & Digital Solutions Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Provide IT support and service delivery across hardware, software, and business applications, lead IT and digital projects, and deliver training and user support. Build dashboards with Power BI, support Microsoft 365, Teams and SharePoint, and drive continuous improvement and digital transformation initiatives within a mid‑senior IT role.
Location: Istanbul
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Provide first-line and second-line IT support for hardware, software, systems, and business applications.
  • •Lead and coordinate IT and digital projects from initiation through to completion
  • •Deliver IT and digital skills training to staff and business users
  • •Develop and maintain dashboards and reports using Power BI and support digital workplace platforms
  • •Identify opportunities to improve IT services and business processes and contribute to IT strategy

Key Requirements

  • •Degree in Information Technology, Computer Science, or a related discipline.
  • •Minimum 5+ years’ experience working in an IT role within a business environment.
  • •Proven experience in IT support and service delivery.
  • •Experience managing or supporting IT projects.
  • •Project Management certification (PRINCE2, Agile, PMP, or equivalent) and Change Management certification (e.g. Prosci)
Experience:5+ yearsInformation technology
Education:Bachelor's in Information TechnologyNot specified
Skills:CommunicationStakeholder managementProblem-solvingAnalytical thinkingTraining delivery
Certifications:PRINCE2AgilePMPProsci
Languages:English
Tech Stack:Power BIMicrosoft 365Microsoft TeamsSharePoint

Company Brief

Sika
Global specialty chemicals company supplying systems and products for bonding, sealing, damping, reinforcing and protecting in the construction and industrial sectors. Offers adhesives, sealants, concrete admixtures, and roofing systems worldwide.
Industry: Chemical Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Baar, Switzerland
Founded: 1910
WebsiteLinkedIn