Retail - Lead Store Advisor（IFS CHE）

On Holding
Chengdu, China
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 3+ yearsSkills: ["Communication","Teamwork","Customer service","Training","Leadership"]

Lead a high-energy retail team in Chengdu to deliver an exceptional customer experience, maintain product knowledge and visual merchandising, and execute brand storytelling. You’ll train teammates, optimize store operations, and collaborate with local leadership and global retail teams to drive store performance and customer delight.

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FursaFursa
On Holding
On Holding
1 year ago

Retail - Lead Store Advisor（IFS CHE）

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead a high-energy retail team in Chengdu to deliver an exceptional customer experience, maintain product knowledge and visual merchandising, and execute brand storytelling. You’ll train teammates, optimize store operations, and collaborate with local leadership and global retail teams to drive store performance and customer delight.
Location: Chengdu, China
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Manager level

Key Responsibilities

  • •Lead the store team to deliver WOW shopping experiences and coach team members to improve skills and happiness.
  • •Master product knowledge and application scenarios; ensure efficient stock, displays, checkout, cash handling, and store opening/closing procedures.
  • •Plan and adjust displays based on seasonal plans, including styling recommendations and merchandising updates.
  • •Provide timely feedback and hands-on training using real-world examples to elevate customer experience and team performance.
  • •Collaborate with store management and global retail teams to align on brand storytelling, community activities, and overall store execution.

Key Requirements

  • •3+ years of retail experience
  • •1+ year of supervisory/training experience
  • •flexible working hours including weekends/holidays and a five-day work week
  • •strong communication and teamwork skills with a customer-first mindset
  • •visual merchandising, service training, and product training skills
Experience:3+ yearsRetail
Skills:CommunicationTeamworkCustomer serviceTrainingLeadership
Languages:EnglishChinese

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn