Personal Banker II - Douglas Loop Financial Center (Louisville, KY)

Fifth Third Bancorp
Louisville
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship building","Verbal communication","Written communication","Decision-making"]

Build and maintain long-term relationships with existing and prospective customers through proactive outreach and a consultative sales-and-service approach. Tailor recommendations by uncovering customers’ financial needs, maintaining product knowledge, and collaborating with internal partners to resolve issues. Analyze customer credit and financial information to align customers with appropriate solutions, while following risk policies and ethical standards. Work from a normal office environment with periodic travel for meetings and training.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Personal Banker II - Douglas Loop Financial Center (Louisville, KY)

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Last checked: 12 hours agoStatus: Live

Job Summary

Build and maintain long-term relationships with existing and prospective customers through proactive outreach and a consultative sales-and-service approach. Tailor recommendations by uncovering customers’ financial needs, maintaining product knowledge, and collaborating with internal partners to resolve issues. Analyze customer credit and financial information to align customers with appropriate solutions, while following risk policies and ethical standards. Work from a normal office environment with periodic travel for meetings and training.
Location: Louisville
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Create a memorable customer experience by cultivating and enhancing relationships in an assigned book of business through proactive outreach in person, by phone, or other channels.
  • •Use a consultative approach to uncover customers’ needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of products, services, and processes offered.
  • •Work collaboratively with internal partners to ensure customer needs are met and problems are resolved.
  • •Analyze customer credit data and related financial information to ensure customers are in solutions aligned with their needs, following risk and ethics policies.
Travel: Low travel

Key Requirements

  • •High school diploma/GED (or college degree) and 1 year customer service experience; or equivalent military experience.
  • •Sales experience required, with financial industry experience preferred.
  • •Ability to develop comfort with new household acquisitions and deepen customer relationships.
  • •Professional verbal and written communication skills to represent the bank.
  • •SAFE Act registration at time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:1+ yearsFinancial services
Education:High School
Skills:Customer serviceRelationship buildingVerbal communicationWritten communicationDecision-making
Certifications:NMLS SAFE Act registration

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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