Customer Experience Banker (Beaverton, MI)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Customer service","Sales","Relationship management","Communication","Presentation","Problem-solving","Attention to detail","Compliance"]

Serve as a Financial Concierge for walk-in customers, helping retain and grow both consumer and business relationships. Proactively identify customer financial goals, recommend appropriate deposit and banking products and services, and process transactions accurately while balancing daily. Use a disciplined sales approach—including follow-ups, outbound calling, and partner referrals—to deepen relationships, educate customers on deposit products, and refer them to other bank areas. Follow operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker (Beaverton, MI)

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Last checked: 9 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, helping retain and grow both consumer and business relationships. Proactively identify customer financial goals, recommend appropriate deposit and banking products and services, and process transactions accurately while balancing daily. Use a disciplined sales approach—including follow-ups, outbound calling, and partner referrals—to deepen relationships, educate customers on deposit products, and refer them to other bank areas. Follow operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and support accurate, efficient transaction processing.
  • •Proactively identify opportunities to grow relationships using a disciplined sales process, follow-ups, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1+ year in customer service in banking/financial services or goal-driven retail sales.
  • •Cash handling skills.
  • •Ability to educate customers on consumer deposit products.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesCustomer serviceRetail sales
Skills:Customer serviceSalesRelationship managementCommunicationPresentationProblem-solvingAttention to detailCompliance
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn