Room Service Waiter

Kempinski
Dubai
Workplace: OnsiteContractFunction: Hospitality & Food ServiceSkills: ["Customer service","Communication","Upselling","Professionalism","Organization"]

Serve food and beverages to guests from the assigned outlet, delivering courteous, professional, efficient, and flexible service aligned with hotel standards. Maintain comprehensive knowledge of hotel offerings and food & beverage items, handle upselling and alternatives, and ensure guest satisfaction. Monitor supplies to reduce spoilage and wastage, follow opening/closing procedures, support inventories, and keep the service area clean while coordinating with kitchen and order takers.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Kempinski
Kempinski
1 day ago

Room Service Waiter

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Serve food and beverages to guests from the assigned outlet, delivering courteous, professional, efficient, and flexible service aligned with hotel standards. Maintain comprehensive knowledge of hotel offerings and food & beverage items, handle upselling and alternatives, and ensure guest satisfaction. Monitor supplies to reduce spoilage and wastage, follow opening/closing procedures, support inventories, and keep the service area clean while coordinating with kitchen and order takers.
Location: Dubai
Workplace: Onsite
Employment Type: Contract
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Provide courteous, professional, efficient, and flexible room service to guests in line with hotel standards.
  • •Ensure thorough knowledge of food and beverage items, including explaining menu items, performing upselling, and offering alternatives.
  • •Monitor supplies and equipment to reduce spoilage and wastage, and keep the work area clean and organized.
  • •Perform opening and closing procedures for the assigned outlet and ensure food & beverage service is available for all rooms and suites.
  • •Handle guest enquiries, report complaints and feedback to supervisors, and ensure communication between kitchen, order taker, and service team members.

Key Requirements

  • •Adhere to all hotel rules and regulations, including fire and safety and hygiene regulations (HACCP).
  • •Maintain a high quality of product and service in the outlet.
  • •Be knowledgeable of all services and products offered by the hotel.
  • •Ensure the outlet is developed in an entrepreneurial manner by identifying opportunities to generate more business.
Skills:Customer serviceCommunicationUpsellingProfessionalismOrganization
Tech Stack:POS system

Company Brief

Kempinski
Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Munich, Germany
Founded: 1862
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor