First Interstate BancSystem

1 week ago

Community Market Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Support employee readiness and strengthen the client experience across multiple branch locations by leading onboarding and role-transition training, conducting routine branch visits, and delivering scenario-based coaching. Partner with community banking leaders to assess talent readiness, identify skill gaps, and align on performance priorities. Monitor key operational indicators (including documentation and audit findings) to drive action plans, maintain standardized documentation, and reinforce enterprise initiatives and process changes across the market.

Location: Des Moines

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Lead structured onboarding, role transitions, and early development support for new and promoted employees using established training programs and certification requirements.
•Conduct routine branch visits to evaluate execution against standards and provide real-time coaching and scenario-based training on service quality and operational controls.
•Provide targeted coaching using observation, transaction and account reviews, and documentation checks to improve accuracy and reduce risk.
•Monitor client experience, referral activity, documentation quality, exception trends, losses, reconciliations, audit findings, and training progress to support action plans.
•Maintain standardized onboarding and branch documentation (visit summaries, coaching observations, evaluation forms, and action plans) and follow up on enterprise initiatives and process changes.

Pay and Benefits

Perks:Paid Leave401kHealth Insurance

Key Requirements

•High school diploma or GED required
•4-6 years of banking or related experience (or equivalent combination of education and experience)
•Knowledge of banking regulations, risk management concepts, and internal controls/compliance expectations
•Working knowledge of personal computers and Microsoft software programs, with strong 10-key proficiency
•Ability to deliver scenario-based training and provide real-time feedback across varying experience levels

Experience:4-6 yearsBanking

Education:High School

Skills:Attention to detailScenario-based trainingConfidentialitySound judgmentIndependent prioritization

Licenses:Valid Driver’s LicenseNationwide Multistate Licensing System

Tech Stack:Microsoft software10-key

Company Brief

First Interstate BancSystem

Regional bank holding company providing consumer, business, and commercial banking services through branches across the Mountain West and Pacific Northwest. Offers deposit accounts, lending, treasury management, and wealth services.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Billings, United States

Founded: 1971

Website LinkedIn

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First Interstate BancSystem

1 week ago

Community Market Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Des Moines

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Lead structured onboarding, role transitions, and early development support for new and promoted employees using established training programs and certification requirements.
•Conduct routine branch visits to evaluate execution against standards and provide real-time coaching and scenario-based training on service quality and operational controls.
•Provide targeted coaching using observation, transaction and account reviews, and documentation checks to improve accuracy and reduce risk.
•Monitor client experience, referral activity, documentation quality, exception trends, losses, reconciliations, audit findings, and training progress to support action plans.
•Maintain standardized onboarding and branch documentation (visit summaries, coaching observations, evaluation forms, and action plans) and follow up on enterprise initiatives and process changes.

Pay and Benefits

Perks:Paid Leave401kHealth Insurance

Key Requirements

•High school diploma or GED required
•4-6 years of banking or related experience (or equivalent combination of education and experience)
•Knowledge of banking regulations, risk management concepts, and internal controls/compliance expectations
•Working knowledge of personal computers and Microsoft software programs, with strong 10-key proficiency
•Ability to deliver scenario-based training and provide real-time feedback across varying experience levels

Experience:4-6 yearsBanking

Education:High School

Skills:Attention to detailScenario-based trainingConfidentialitySound judgmentIndependent prioritization

Licenses:Valid Driver’s LicenseNationwide Multistate Licensing System

Tech Stack:Microsoft software10-key

Company Brief

First Interstate BancSystem

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Billings, United States

Founded: 1971

Website LinkedIn