Semi-Managed Merchant Operation Intern (TikTok Shop - Operations) - 2027 Summer

TikTok
Seattle
Workplace: OnsiteInternshipFunction: Marketing & GrowthEducation: bachelorsSkills: ["Teamwork","Problem-solving","Attention to detail","Interpersonal skills","Negotiation"]

Join the creator and affiliate product team to support TikTok Shop merchandise and merchant operations. You’ll help shape merchandise strategies, improve merchant recruitment and support workflows, and analyze operation KPIs using multi-dimensional comparisons across categories, merchants, and competitors. Collaborate cross-departmentally on horizontal projects, resolve merchant issues, and contribute to iterative improvements of the merchant operation system.

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FursaFursa
TikTok
TikTok
10 hours ago

Semi-Managed Merchant Operation Intern (TikTok Shop - Operations) - 2027 Summer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Join the creator and affiliate product team to support TikTok Shop merchandise and merchant operations. You’ll help shape merchandise strategies, improve merchant recruitment and support workflows, and analyze operation KPIs using multi-dimensional comparisons across categories, merchants, and competitors. Collaborate cross-departmentally on horizontal projects, resolve merchant issues, and contribute to iterative improvements of the merchant operation system.
Location: Seattle
Workplace: Onsite
Employment Type: Internship · 3 months
Job Function: Marketing & Growth
Seniority: Intern level

Key Responsibilities

  • •Assist with full-lifecycle merchandise strategy, including category supply and price competitiveness.
  • •Support full-lifecycle merchant operations such as recruitment, support workflows, and improving sign-up/renewal rates.
  • •Resolve merchant issues and collaborate with on-site operations to increase category level-up rate.
  • •Analyze operation KPIs using multi-dimensional data comparisons and help develop reusable operation methodologies.
  • •Participate in horizontal projects and cross-departmental collaboration to drive complex project outcomes.

Key Requirements

  • •Commit to working 12 weeks during Summer of 2027.
  • •Currently pursuing a Bachelor’s Degree or above in Business, Project Management, Data Analytics, or related fields.
  • •Strong problem-solving skills with attention to detail and affinity with numbers.
  • •Able to work as a team player, fast learner, and open to changes.
  • •Strong interpersonal and negotiation skills.
Experience:E-commerceMerchant operations
Education:Bachelor's in Business, Project Management, Data Analytics
Skills:TeamworkProblem-solvingAttention to detailInterpersonal skillsNegotiation

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn