Banking Operations & Process Analyst

First Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Analytical skills","Documentation","Problem-solving","Communication","Collaboration"]

Analyze and improve deposit operations workflows across the bank by evaluating how work is performed and how supporting systems function. Configure and implement workflow structures, automation rules, routing logic, and document requirements across banking platforms. Maintain detailed process documentation, coordinate UAT and validation for changes, troubleshoot root causes, and recommend solutions that strengthen controls, regulatory alignment, and client experience.

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FursaFursa
First Bancorp
First Bancorp
1 month ago

Banking Operations & Process Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Analyze and improve deposit operations workflows across the bank by evaluating how work is performed and how supporting systems function. Configure and implement workflow structures, automation rules, routing logic, and document requirements across banking platforms. Maintain detailed process documentation, coordinate UAT and validation for changes, troubleshoot root causes, and recommend solutions that strengthen controls, regulatory alignment, and client experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Evaluate, design, configure, and implement system settings, workflow structures, automation rules, routing logic, and document requirements across banking systems.
  • •Establish and maintain process documentation and mapping where workflows intersect across operations and related business functions.
  • •Coordinate user acceptance testing and validation for system, workflow, document, and process changes, including change documentation and post-implementation follow-up.
  • •Analyze workflow/system/document/process issues, identify root causes, and recommend or implement solutions to improve efficiency, accuracy, service quality, regulatory alignment, and controls.
  • •Collaborate with system owners, vendors, and business partners to understand workflow impacts, system behavior, and cross-functional dependencies.

Key Requirements

  • •Experience in banking operations, systems support, workflow analysis, process improvement, or related operational roles.
  • •Strong analytical, documentation, and problem-solving skills.
  • •Interest in systems, workflows, and process improvement.
  • •Ability to learn complex systems and understand workflow dependencies.
  • •Effective communication and collaboration skills across teams in a regulated banking environment.
Experience:Banking operations
Skills:Analytical skillsDocumentationProblem-solvingCommunicationCollaboration
Licenses:Driver's license
Tech Stack:PrelimQ2OnBaseDocuSignHorizon XEChexSystemsHTML

Company Brief

First Bancorp
Operates as a community bank providing personal and business banking services such as checking and savings accounts, loans, and digital banking tools for local customers and small businesses.
Industry: Banking
Growth: Established Company
Funding: Bootstrapped
Website