Retail Assistant - Werribee (Melbourne, AU)

Sephora
Melbourne
Workplace: OnsiteFull timeAUD 36.33+ hourlyFunction: Administration & Executive AssistanceSkills: ["Customer focus","Communication","Relationship building","Interpersonal skills","Adaptability"]

Join Sephora’s Werribee team as a Retail Assistant (Beauty Advisor) on a casual basis, helping customers across beauty, skincare, haircare, and wellness. Provide a welcoming customer experience, stay current on beauty trends, and support customers in discovering Sephora offerings. Collaborate with Beauty Advisors, participate in cross-training and in-store expert sessions, and use CRM to enhance customer journeys while building strong client relationships.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sephora
Sephora
1 day ago

Retail Assistant - Werribee (Melbourne, AU)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Join Sephora’s Werribee team as a Retail Assistant (Beauty Advisor) on a casual basis, helping customers across beauty, skincare, haircare, and wellness. Provide a welcoming customer experience, stay current on beauty trends, and support customers in discovering Sephora offerings. Collaborate with Beauty Advisors, participate in cross-training and in-store expert sessions, and use CRM to enhance customer journeys while building strong client relationships.
Location: Melbourne
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Inspire and help customers become the best version of themselves.
  • •Work across departments including beauty, skincare, haircare, and wellness.
  • •Support onboarding, training, and continuous learning through Sephora’s learning platform and field trainers.
  • •Participate in cross-training and attend in-store beauty expert training sessions.
  • •Help customers discover Sephora products and how the CRM program can support them.

Pay and Benefits

Salary: AUD 36.33 hourly
Perks:Parental LeaveLife InsuranceGym MembershipPaid Leave

Key Requirements

  • •Provide an amazing customer experience by welcoming customers and listening to their needs.
  • •Share product knowledge and help customers discover the features and benefits of Sephora offerings.
  • •Stay observant of new products and the latest beauty trends and techniques.
  • •Have previous sales experience in a retail or customer-facing environment and strong interpersonal skills.
  • •Be available 3 full days across Thursday to Sunday, including late-night and weekend availability.
Experience:RetailCustomer-facing
Skills:Customer focusCommunicationRelationship buildingInterpersonal skillsAdaptability
Tech Stack:CRM

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn