Assistant Manager, Housekeeping

Kerzer International
Dubai
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Interpersonal skills","Organizational skills","Leadership","Customer-service focus"]

Manage and coordinate daily housekeeping operations to ensure efficient room turnover, consistent cleanliness standards, and exceptional guest experiences. Oversee staffing, rosters, shift briefings, productivity tracking, training, performance management, and quality audits for guest rooms and public areas. Partner with Front Office, VIP Services, Guest Services, Facilities, and Maintenance to support seamless arrivals and departures while managing HotSOS requests, preventive maintenance coordination, deep cleaning schedules, and supply controls. Drive colleague engagement, coaching, development, and compliance with health and safety standards.

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Kerzer International
Kerzer International
20 hours ago

Assistant Manager, Housekeeping

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Manage and coordinate daily housekeeping operations to ensure efficient room turnover, consistent cleanliness standards, and exceptional guest experiences. Oversee staffing, rosters, shift briefings, productivity tracking, training, performance management, and quality audits for guest rooms and public areas. Partner with Front Office, VIP Services, Guest Services, Facilities, and Maintenance to support seamless arrivals and departures while managing HotSOS requests, preventive maintenance coordination, deep cleaning schedules, and supply controls. Drive colleague engagement, coaching, development, and compliance with health and safety standards.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Manage and coordinate daily housekeeping operations to ensure efficient room turnover and high cleanliness standards.
  • •Oversee day-to-day departmental activities including staffing, roster management, shift briefings, productivity tracking, training, performance management, and quality audits.
  • •Work with cross-functional teams (Front Office, VIP Services, Guest Services, Facilities, and Maintenance) to support seamless arrivals, stayovers, and departures.
  • •Manage HotSOS requests, preventive maintenance coordination, deep cleaning schedules, and supply controls.
  • •Drive colleague engagement through coaching and development, and ensure regulatory compliance and health and safety standards while proactively resolving guest concerns.

Pay and Benefits

Perks:Health InsuranceDentalLife InsuranceAnnual FlightsIncentive Program

Key Requirements

  • •Hospitality/hotel operations experience: at least two years in a similar role within a luxury five-star hotel environment.
  • •Education: graduate degree in Hotel Management or a high school diploma.
  • •Ability to communicate clearly in English.
  • •Strong interpersonal, organizational, and leadership skills with a consistent customer-service focus.
  • •Proficiency in Microsoft Office and computer literacy for managing daily operations and supporting teams.
Experience:2+ yearsHospitalityLuxury hotels
Education:High School in Hotel Management
Skills:CommunicationInterpersonal skillsOrganizational skillsLeadershipCustomer-service focus
Languages:English
Tech Stack:Microsoft Office

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn