Sales & Service Lead - Multrees Walk, Edinburgh

Alo Yoga
Edinburgh
Workplace: OnsiteFull timeFunction: SalesSkills: ["Leadership","Decision making","Coaching","Interpersonal communication","Written communication","Self-motivation","Feedback mindset"]

Lead guest experience on the sales floor by coaching the team, assessing connection and product education, and driving engagement and sales results. Partner with Operations & Visual leadership to manage budgets, inventory, supplies, vendors, technology, and facilities. Use reporting and metrics to create action plans and ensure strong store coverage. Oversee Sales & Service Associates and Cashiers, supporting hiring, development, and performance feedback.

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Alo Yoga
Alo Yoga
3 days ago

Sales & Service Lead - Multrees Walk, Edinburgh

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 minutes agoStatus: Live

Job Summary

Lead guest experience on the sales floor by coaching the team, assessing connection and product education, and driving engagement and sales results. Partner with Operations & Visual leadership to manage budgets, inventory, supplies, vendors, technology, and facilities. Use reporting and metrics to create action plans and ensure strong store coverage. Oversee Sales & Service Associates and Cashiers, supporting hiring, development, and performance feedback.
Location: Edinburgh
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience by assessing connection and delivering technical product education, then coaching team members to close gaps.
  • •Build and maintain daily client relationships with customers.
  • •Analyze reports to strategize, deliver targets, and implement action plans for deficient areas while highlighting growth opportunities.
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives throughout the store.
  • •Directly oversee Sales & Service Associates and Cashiers, including recruitment, development, and ongoing performance feedback.

Key Requirements

  • •Prior experience in a client-centric sales environment.
  • •Proven leadership with strong decision-making ability.
  • •Ability to align with and embody ALO’s guiding principles.
  • •Excellent interpersonal and written communication skills.
  • •Ability to lift, push, carry, and move safely during a full shift (including stairs/ladder access).
Skills:LeadershipDecision makingCoachingInterpersonal communicationWritten communicationSelf-motivationFeedback mindset

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn