Stripe

1 month ago

Product Support Operations Associate, Weekend Shift

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Support operations for Stripe’s global SDC by troubleshooting external user issues, analyzing processes to scale operations, and partnering with cross-functional teams to improve product offerings and user experience. You’ll gain deep insight into how thousands of Stripe customers scale their businesses, work on end-to-end workflows, and help build a new operational capability that drives Stripe’s growth.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Entry level

Key Responsibilities

•Troubleshoot and solve external user issues.
•Analyze our processes and instigate changes to help scale our operations and improve user experience.
•Work closely with other Stripe teams to improve our product offerings and messaging around new products and features.
•Gain unique insights into how thousands of businesses on Stripe scale and operate.
•Have an opportunity to learn how Stripe operates from ground up and make a real impact on the future on organization.

Key Requirements

•You have a user first mindset and are energized by the challenge of solving difficult problems.
•You have excellent communication skills, both written and verbally.
•You excel in analytical thinking and problem solving.
•You might have prior experience in customer service or internal/external user facing operations.
•You enjoy learning about technical products and processes, you are an organized, self-starter with passion for finding solutions to our user’s challenges.

Experience:FintechPaymentsSaaS

Skills:CommunicationProblem-solvingAnalysisCustomer service

Languages:English

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor

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Stripe

1 month ago

Product Support Operations Associate, Weekend Shift

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Entry level

Key Responsibilities

•Troubleshoot and solve external user issues.
•Analyze our processes and instigate changes to help scale our operations and improve user experience.
•Work closely with other Stripe teams to improve our product offerings and messaging around new products and features.
•Gain unique insights into how thousands of businesses on Stripe scale and operate.
•Have an opportunity to learn how Stripe operates from ground up and make a real impact on the future on organization.

Key Requirements

•You have a user first mindset and are energized by the challenge of solving difficult problems.
•You have excellent communication skills, both written and verbally.
•You excel in analytical thinking and problem solving.
•You might have prior experience in customer service or internal/external user facing operations.
•You enjoy learning about technical products and processes, you are an organized, self-starter with passion for finding solutions to our user’s challenges.

Experience:FintechPaymentsSaaS

Skills:CommunicationProblem-solvingAnalysisCustomer service

Languages:English

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor