Patient Care Coordinator-Bluffton, SC

Sonova
United States
Workplace: OnsiteFull timeUSD 19 - 20 hourlyFunction: Executive & General ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Professional communication","Relationship building","Organizational skills","Attention to detail"]

Coordinate patient care support in the clinic by greeting patients, scheduling and confirming appointments, completing benefit checks and authorizations, and handling first-level inquiries such as check-in/out and payments. Work closely with onsite clinical Hearing Care Professionals to collect intake forms, maintain patient files, process repairs under supervision, manage patient orders, and support inventory and daily office tasks.

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FursaFursa
Sonova
Sonova
1 day ago

Patient Care Coordinator-Bluffton, SC

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Coordinate patient care support in the clinic by greeting patients, scheduling and confirming appointments, completing benefit checks and authorizations, and handling first-level inquiries such as check-in/out and payments. Work closely with onsite clinical Hearing Care Professionals to collect intake forms, maintain patient files, process repairs under supervision, manage patient orders, and support inventory and daily office tasks.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Greet patients and provide first-level support, including answering questions and handling check-in/out and payments.
  • •Place outbound calls to schedule follow-up hearing tests and consultations and weekly evaluations.
  • •Schedule/confirm appointments; complete benefit checks and insurance authorizations.
  • •Collect intake forms and maintain patient files/notes; process patient orders and support pickup verification.
  • •Manage clinic support tasks including repairs under supervision, inventory/order monitoring, deposits and daily reports, and equipment/facility requests.

Pay and Benefits

Salary: USD 19 - 20 hourly
Perks:401kHealth InsuranceDentalVisionPaid LeaveFree HearingIdentity Protection

Key Requirements

  • •Previous customer service experience is required.
  • •2+ years in a health care environment is preferred.
  • •High School Diploma (or equivalent); Associates degree is preferred.
  • •Knowledge of HIPAA regulations.
  • •Experience with Microsoft Office and Outlook; EMR/EHR experience is a plus.
Experience:2+ yearsHealthcare
Education:Bachelor's
Skills:Professional communicationRelationship buildingOrganizational skillsAttention to detail
Tech Stack:Microsoft OfficeOutlookEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website