SAP OTC Manager

Tapestry
Singapore
Workplace: OnsiteFull timeFunction: OtherExperience: 8+ yearsSkills: ["Leadership","Stakeholder management","Troubleshooting","Root-cause analysis","Mentoring","Strategic agility","Customer focus","Dealing with ambiguity","Drive for results","Interpersonal savvy","Learning on the fly"]

Lead end-to-end Order-to-Cash digital transformation across Asia markets, combining deep SAP S/4HANA expertise with innovation and strong business partnership. Own OTC process excellence, design and optimize SAP solutions across multiple markets, and drive complex integrations spanning SAP S/4HANA and retail systems. Leverage AI-enabled automation and predictive analytics to improve efficiency, resolve cross-system data issues, and lead regional/global teams through testing, deployment, and continuous improvement.

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FursaFursa
Tapestry
Tapestry
3 months ago

SAP OTC Manager

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead end-to-end Order-to-Cash digital transformation across Asia markets, combining deep SAP S/4HANA expertise with innovation and strong business partnership. Own OTC process excellence, design and optimize SAP solutions across multiple markets, and drive complex integrations spanning SAP S/4HANA and retail systems. Leverage AI-enabled automation and predictive analytics to improve efficiency, resolve cross-system data issues, and lead regional/global teams through testing, deployment, and continuous improvement.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Lead design, configuration, implementation, and optimization of SAP Order-to-Cash solutions across multiple markets.
  • •Partner with business stakeholders to identify pain points and deliver innovative, scalable solutions.
  • •Drive end-to-end integration across SAP S/4HANA and retail platforms including CAR, OMS, POS, WMS, EDI, APIs, and external platforms.
  • •Leverage AI-enabled capabilities, intelligent automation, and predictive analytics to improve OTC processes and handle complex cross-system integration and data consistency issues.
  • •Manage testing, deployment, hypercare, continuous improvement, and provide leadership/mentoring and stakeholder management across regional and global teams.

Key Requirements

  • •8+ years of SAP SD/CAR experience.
  • •Proven SAP implementation and rollout leadership.
  • •Strong S/4HANA integration expertise across retail ecosystems.
  • •Experience driving cross-functional transformation initiatives.
  • •Strong troubleshooting, root-cause analysis, stakeholder management, and exposure to automation/AI-enabled business solutions (preferred).
Experience:8+ yearsSAPEnterprise softwareRetail
Skills:LeadershipStakeholder managementTroubleshootingRoot-cause analysisMentoringStrategic agilityCustomer focusDealing with ambiguityDrive for resultsInterpersonal savvyLearning on the fly
Tech Stack:SAPSAP SDSAP CARSAP S/4HANAOrder-to-Cash (OTC)CAROMSPOSWMSEDIAPIsAI-enabled capabilitiesIntelligent automationPredictive analyticsSAP integrationsHypercare

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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