Collection Analyst LATAM (Portuguese speaker)

Support accounts receivable and collections processes across LATAM by driving timely recovery of past-due accounts, accurate cash application, and resolution of payment discrepancies. Process and reconcile customer payments in SAP, investigate short/over payments and deductions, maintain clean A/R records, and partner with Sales, Credit, Accounting, and Treasury to resolve billing and payment issues. Communicate professionally with customers and monitor collection performance, escalating key risks when needed.