Assistant Branch Manager

Commerce Bancshares
United States
Workplace: OnsiteFull timeUSD 26.45 - 30.3 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Leadership","Coaching","Critical thinking","Relationship building","Communication"]

Support the Branch Manager by managing day-to-day branch operations and strengthening customer and team member experiences. Spend about half your time delivering direct customer service, while modeling sales behaviors and building customer relationships to drive in-branch performance. Lead, mentor, and coach personal bankers through a structured coaching process, help meet individual sales and business development goals, and ensure compliance with bank policies, procedures, and security standards.

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Commerce Bancshares
Commerce Bancshares
4 days ago

Assistant Branch Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 days agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Support the Branch Manager by managing day-to-day branch operations and strengthening customer and team member experiences. Spend about half your time delivering direct customer service, while modeling sales behaviors and building customer relationships to drive in-branch performance. Lead, mentor, and coach personal bankers through a structured coaching process, help meet individual sales and business development goals, and ensure compliance with bank policies, procedures, and security standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support management of day-to-day branch activities including operations and administration.
  • •Deliver direct customer service and proactively resolve inquiries to support customers’ financial needs.
  • •Model expected sales behaviors and assist team members with customer interactions to reinforce an exceptional in-branch experience.
  • •Manage, coach, and develop personal bankers through a structured coaching process; support coaching for non-direct reports.
  • •Ensure adherence to bank policies, procedures, and security standards; support branch results and performance improvement efforts.

Pay and Benefits

Salary: USD 26.45 - 30.3 hourly
Perks:Health InsuranceDentalVision401kLife InsurancePaid LeavePaid PersonalLearning Budget

Key Requirements

  • •High School diploma required; Associate Degree preferred or equivalent combination of education and experience.
  • •1+ years leadership/supervisory experience required.
  • •1+ year experience in the financial services industry with working knowledge of retail products, services, and bank operations.
  • •Strong knowledge of retail banking and best practices.
  • •Intermediate proficiency with Microsoft Word, Excel, and Outlook.
Experience:1+ yearsRetail bankingFinancial services
Education:High School
Skills:LeadershipCoachingCritical thinkingRelationship buildingCommunication
Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft Outlook

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Commerce Bancshares
Provides commercial, retail, wealth management, and payment services through its regional banking operations. Commerce Bancshares serves individuals, businesses, and institutions across the Midwest with deposit accounts, lending, treasury, and card solutions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Kansas City, United States
Founded: 1865
WebsiteLinkedIn