Citizens Teller Part Time

Citizens Bank
Wilmington
Workplace: OnsitePart timeUSD 21+ hourlyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Listening","Communication","Problem-solving","Customer-centric"]

Provide in-branch customer service as a Citizens Teller—greet customers, assist with simple transactions using technology like mobile apps and ATMs, and offer personalized guidance by recommending relevant Citizens products and solutions. Follow all cash-handling and regulatory policies while educating customers and connecting them to bankers for next steps. Work part-time with branch-hour coverage (including evenings and weekends) and complete a video interview assessment after applying.

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Citizens Bank
Citizens Bank
3 days ago

Citizens Teller Part Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Provide in-branch customer service as a Citizens Teller—greet customers, assist with simple transactions using technology like mobile apps and ATMs, and offer personalized guidance by recommending relevant Citizens products and solutions. Follow all cash-handling and regulatory policies while educating customers and connecting them to bankers for next steps. Work part-time with branch-hour coverage (including evenings and weekends) and complete a video interview assessment after applying.
Location: Wilmington
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and assist with simple transactions.
  • •Demonstrate and support customer use of mobile apps and ATMs to complete transactions.
  • •Identify opportunities to help customers achieve financial goals by recommending appropriate products and solutions.
  • •Educate customers on Citizens products and respond to questions or concerns, connecting them to bankers when needed.
  • •Follow cash-handling procedures and state/local laws and regulations while working branch hours, including evenings and weekends.

Pay and Benefits

Salary: USD 21 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

  • •High school degree or GED.
  • •6+ months experience processing transactions (cash and/or digital payments).
  • •1+ year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills with the ability to ask questions, identify needs, and build long-term relationships.
  • •Ability to solve customer issues and provide solutions while delivering exceptional, customer-centric service.
Experience:1+ years
Education:High School in High School Graduate/GED
Skills:ListeningCommunicationProblem-solvingCustomer-centric
Tech Stack:Mobile appATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website