Solutions Engineer

Quantum Metric
London
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3-5 yearsSkills: ["Communication","Presentation","Customer-facing","Problem-solving","Collaboration"]

Solution-focused pre-sales engineer responsible for delivering world-class product demonstrations and proofs-of-concept for UK-based customers. Works closely with account execs, serves as the subject-matter expert on customer experience management, and creates technical content while wearing multiple hats in a fast-paced, remote-first startup environment. Fluent in English and German, with hands-on experience in web technologies and a bias for customer success and strategic technical storytelling.

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FursaFursa
Quantum Metric
Quantum Metric
6 months ago

Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Solution-focused pre-sales engineer responsible for delivering world-class product demonstrations and proofs-of-concept for UK-based customers. Works closely with account execs, serves as the subject-matter expert on customer experience management, and creates technical content while wearing multiple hats in a fast-paced, remote-first startup environment. Fluent in English and German, with hands-on experience in web technologies and a bias for customer success and strategic technical storytelling.
Location: London
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Provide pre-sales technical consulting to the sales team and customers.
  • •Develop product demonstrations and proofs-of-concept that address customer pain points and showcase QM CXM capabilities.
  • •Lead technical account strategy in partnership with Account Executives.
  • •Contribute to content creation (white papers, training guides, help articles) as needed in a start-up, multi-hat environment.
  • •Manage multiple customer-facing POCs and time-sensitive activities concurrently while maintaining high quality and responsiveness.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceEquityPensionRemote WorkHome Office

Key Requirements

  • •Fluency in English and German with the ability to effectively support and communicate with customers in both languages.
  • •3-5+ years of experience with client-side web technologies (HTML, JavaScript, React, Angular, Ember, Meteor, etc.).
  • •Fundamental knowledge of analytical tools (e.g., Adobe, Google, etc.).
  • •Excellent communication and presentation skills; highly coachable and motivated to grow as a professional.
Experience:3-5 yearsSaaSCustomer experience managementDigital analytics
Skills:CommunicationPresentationCustomer-facingProblem-solvingCollaboration
Languages:EnglishGerman
Tech Stack:HTMLJavaScriptReactAngularEmberMeteorWeb frameworksAdobeGoogle

Company Brief

Quantum Metric
Provides a digital experience analytics platform that captures, analyzes, and visualizes customer interactions to help product, engineering, and design teams identify friction, prioritize improvements, and accelerate digital product outcomes.
Industry: SaaS
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: Denver, United States
Founded: 2015
WebsiteLinkedIn