Senior Analyst, People Operations, Greater China

Tapestry
Shanghai
Workplace: OnsiteFull timeFunction: People, HR & TalentExperience: 5-7 yearsEducation: bachelorsSkills: ["Analytical thinking","Problem-solving","Stakeholder management","Prioritization","Confidentiality"]

Own accurate HR operations for Greater China across the employee lifecycle—onboarding, data changes, mobility, contract administration, and separations. Serve as an escalation point for complex issues, partnering with HRBPs, payroll, Talent Acquisition, Total Rewards, IT, and service providers to drive timely resolutions. Maintain high HR data quality, support Workday and ServiceNow transactions/case handling, monitor service trends, and help deliver HR operations projects, process improvements, and compliance support.

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FursaFursa
Tapestry
Tapestry
1 day ago

Senior Analyst, People Operations, Greater China

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own accurate HR operations for Greater China across the employee lifecycle—onboarding, data changes, mobility, contract administration, and separations. Serve as an escalation point for complex issues, partnering with HRBPs, payroll, Talent Acquisition, Total Rewards, IT, and service providers to drive timely resolutions. Maintain high HR data quality, support Workday and ServiceNow transactions/case handling, monitor service trends, and help deliver HR operations projects, process improvements, and compliance support.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Deliver accurate HR operations support across Greater China for key employee lifecycle processes, including onboarding, employee data changes, mobility, contract administration, and separations.
  • •Act as an escalation point for complex operational issues and partner with HRBPs, payroll, Talent Acquisition, Total Rewards, IT, service providers, and regional/global teams to resolve issues timely.
  • •Maintain HR data quality through regular reviews, reconciliations, and follow-ups across HR systems and related processes.
  • •Support Workday and ServiceNow by ensuring accurate transactions, effective case handling, and smooth adoption of process/system changes.
  • •Monitor operational trends and service quality to identify root causes, improve efficiency, and support regional/global HR operations projects and process improvements.

Key Requirements

  • •Bachelor’s degree or above in Human Resources, Business Administration, or a related field.
  • •5–7 years of experience in HR operations, HR shared services, or HR generalist operations, preferably in a multinational/multi-market environment.
  • •Good understanding of employment regulations and HR compliance practices in Mainland China.
  • •Hands-on experience with Workday (ServiceNow or other HR case management tools preferred).
  • •Excellent analytical/problem-solving skills and the ability to manage multiple priorities independently.
Experience:5-7 yearsHR operationsHR shared servicesMulti-market
Education:Bachelor's in Human Resources, Business Administration
Skills:Analytical thinkingProblem-solvingStakeholder managementPrioritizationConfidentiality
Languages:EnglishMandarin Chinese
Tech Stack:WorkdayServiceNowHR systemsIT

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor