Customer Experience Banker - Nolensville

Serve as a financial concierge for walk-in customers in a branch setting, helping retain and grow consumer and business relationships. Identify customers’ financial goals, recommend appropriate deposit and other banking products, and process transactions accurately while balancing daily. Use disciplined follow-up, outbound calling, and referrals to expand relationships, and educate customers on consumer deposit products. Adhere to operational, security, risk, and regulatory policies.