Systems Administration Senior Associate - storage/backup

NTT
Bengaluru
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1-3 yearsSkills: ["Troubleshooting","Mentoring","Log analysis","Ticket review"]

Troubleshoot and support storage and backup environments at a deeper level, including LUN accessibility, multipathing, latency alerts, and storage pool warnings. Perform storage provisioning tasks (LUN creation/mapping, NAS share creation, quota management), investigate backup failures, and execute validated restores of files, folders, and databases. Monitor tape libraries/media pools and retention schedules, support patching and firmware upgrades, analyze logs, and mentor G4 engineers by reviewing ticket quality.

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FursaFursa
NTT
NTT
1 month ago

Systems Administration Senior Associate - storage/backup

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Last checked: 23 hours agoStatus: Live

Job Summary

Troubleshoot and support storage and backup environments at a deeper level, including LUN accessibility, multipathing, latency alerts, and storage pool warnings. Perform storage provisioning tasks (LUN creation/mapping, NAS share creation, quota management), investigate backup failures, and execute validated restores of files, folders, and databases. Monitor tape libraries/media pools and retention schedules, support patching and firmware upgrades, analyze logs, and mentor G4 engineers by reviewing ticket quality.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Troubleshoot moderately complex storage issues such as LUN accessibility, pathing/multipathing, high latency alerts, and storage pool warnings.
  • •Perform provisioning and routine tasks under SOP, including LUN creation/mapping, NAS share creation, and quota management.
  • •Troubleshoot backup failures by investigating client configuration issues, network connectivity errors, media server issues, and storage target unavailability.
  • •Perform validated restores of files/folders/databases, and monitor/managing tape libraries, media pools, and retention schedules.
  • •Support patching and firmware upgrades with pre-checks/post-checks, analyze logs for recurring backup issues, and mentor G4 engineers by reviewing ticket quality.

Key Requirements

  • •1–3 years of experience in storage/backup operations.
  • •Solid understanding of SAN zoning, LUN masking, and iSCSI/FC connectivity.
  • •Knowledge of snapshot management and replication basics.
  • •Hands-on experience with tools like NetBackup, Commvault, Veeam, DataDomain, EMC, and NetApp.
  • •Basic scripting familiarity (PowerShell/Bash optional).
Experience:1-3 yearsStorageBackup operations
Skills:TroubleshootingMentoringLog analysisTicket review
Tech Stack:SAN zoningLUN maskingISCSIFCSnapshot managementReplicationNetBackupCommvaultVeeamDataDomainEMCNetAppPowerShellBashTape librariesMedia poolsNASQuota management

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn