Technical Lead, AI Email App

BJAK
Jakarta
Workplace: RemoteFull timeFunction: Data Science & Machine LearningSkills: ["Technical judgment","Ownership","Mentorship","Code quality","Engineering fundamentals"]

Own the engineering layer for an AI-native email app that turns AI capabilities into a reliable, low-hallucination product. Lead hands-on architecture across backend services, APIs, and client applications, designing durable workflow systems with orchestration, state, retries, and failure handling. Manage a small team of senior engineers through design/code reviews and mentorship while partnering with ML leadership to ship robust features with strong observability, testing, and operational excellence.

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FursaFursa
BJAK
BJAK
3 days ago

Technical Lead, AI Email App

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Own the engineering layer for an AI-native email app that turns AI capabilities into a reliable, low-hallucination product. Lead hands-on architecture across backend services, APIs, and client applications, designing durable workflow systems with orchestration, state, retries, and failure handling. Manage a small team of senior engineers through design/code reviews and mentorship while partnering with ML leadership to ship robust features with strong observability, testing, and operational excellence.
Location: Jakarta
Workplace: Remote
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Own application engineering strategy and execution across backend, mobile, and desktop.
  • •Design reliable systems for AI-powered workflows, including state, orchestration, tool use, retries, fallbacks, and failure handling.
  • •Build APIs and abstractions that connect AI systems to real-world product experiences.
  • •Lead a small, senior engineering team through design reviews, code reviews, and hands-on mentorship.
  • •Establish production foundations including observability, monitoring, testing, and operational excellence.

Key Requirements

  • •Significant experience leading application or product engineering for complex systems.
  • •Hands-on background building and shipping production backend systems.
  • •Experience building AI-powered products or systems integrating modern ML/LLM capabilities.
  • •Strong technical judgment to make decisions with incomplete information.
  • •Comfortable working across backend and client platforms with deep expertise in at least one area.
Experience:AIMLLLMBackend engineering
Skills:Technical judgmentOwnershipMentorshipCode qualityEngineering fundamentals
Tech Stack:AIMLLLMAPIs

Company Brief

BJAK
Bjak is a Malaysia-based insurtech that operates an online insurance comparison and distribution platform across SEA, simplifying purchase and servicing of motor and life insurance using digital tools and AI-enabled services.
Industry: InsurTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Selangor, Malaysia
Founded: 2019
Glassdoor
Glassdoor: 2.5
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