Sr. UX Researcher (Remote)

Rula
Los Angeles
Workplace: RemoteFull timeUSD 180,000 - 221,000 annuallyFunction: Research & Scientific (R&D)Experience: 5+ yearsSkills: ["Problem-solving","Collaboration"]

Lead end-to-end user research to uncover patients’ and providers’ needs and translate insights into product experiences that improve access to mental health care. Partner closely with Product, Design, Engineering, and Data to ensure decisions are grounded in meaningful user insights and behavioral data. Shape the research roadmap, identify high-impact opportunities, and turn signals from users, analytics, and feedback into guidance for product direction across Rula’s workflows.

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FursaFursa
Rula
Rula
1 month ago

Sr. UX Researcher (Remote)

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Job Summary

Lead end-to-end user research to uncover patients’ and providers’ needs and translate insights into product experiences that improve access to mental health care. Partner closely with Product, Design, Engineering, and Data to ensure decisions are grounded in meaningful user insights and behavioral data. Shape the research roadmap, identify high-impact opportunities, and turn signals from users, analytics, and feedback into guidance for product direction across Rula’s workflows.
Location: Los Angeles
Workplace: Remote
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Lead end-to-end user research initiatives that inform product strategy and improve workflows across Rula.
  • •Partner with Product, Design, Engineering, and Data to ground decisions in user insights and behavioral data.
  • •Identify high-impact research opportunities to shape how research influences product development.
  • •Define research roadmaps and guide priorities using signals from users, product analytics, and feedback.
  • •Translate research findings into insights that guide product direction.

Pay and Benefits

Salary: USD 180,000 - 221,000 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid ParentalFsa/hsaHome OfficeWellness Stipend

Key Requirements

  • •5+ years of user research experience with a track record of building and scaling B2B SaaS, productivity tools, or operations platforms and driving measurable impact (e.g., retention, workflow efficiency, task automation).
  • •Frame ambiguous product questions into decision-oriented research plans, including experience with “build/don’t build/what to build” decisions and multi-sided marketplace audiences.
  • •Balance speed, rigor, and product constraints by proposing realistic research plans for short timelines (e.g., one month).
  • •Experience influencing product strategy through research.
  • •Collaborate with PM, Design, Analytics, and other partners to align on decisions and risks and translate insights into design principles.
Experience:5+ yearsB2B SaaSProductivity toolsOperations platformsMulti-sided marketplaceHealthcareMental health
Skills:Problem-solvingCollaboration

Company Brief

Rula
Rula (formerly Path Mental Health) is a digital behavioral-health company connecting patients with licensed therapists and psychiatric providers, focused on insurance-covered, accessible therapy and medication management delivered via a national telehealth platform.
Industry: Mental Health
Company Size: Large (251 to 1,000 employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Funding: Series C
Headquarters: Los Angeles, CA, United States
Founded: 2019
WebsiteLinkedIn