Sr Customer Development Rep Suzhou SUS Sub-branch (Suzhou, JS, CN, 215011)

HSBC
Suzhou
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Presentation","Sales skills","Objection handling","Communication","Customer service orientation"]

Drive Premier Acquisition by sourcing and converting new-to-bank customers through central and self-generated leads. Complete basic retail sales activities to deliver high-quality service to Premier clients, while handling customer objections and working effectively under pressure. Build strong relationships across relevant business areas and provide high-standard customer service to improve satisfaction and meet sales/service targets. Maintain up-to-date knowledge of banking regulations, products, and market trends.

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FursaFursa
HSBC
HSBC
8 hours ago

Sr Customer Development Rep Suzhou SUS Sub-branch (Suzhou, JS, CN, 215011)

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Last checked: 8 hours agoStatus: Live

Job Summary

Drive Premier Acquisition by sourcing and converting new-to-bank customers through central and self-generated leads. Complete basic retail sales activities to deliver high-quality service to Premier clients, while handling customer objections and working effectively under pressure. Build strong relationships across relevant business areas and provide high-standard customer service to improve satisfaction and meet sales/service targets. Maintain up-to-date knowledge of banking regulations, products, and market trends.
Location: Suzhou
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Implement Premier Acquisition strategies to acquire new-to-bank customers via central or self-generated leads.
  • •Complete simple retail sales to deliver high-quality service to highest-value personal clients.
  • •Build strong working relationships with relevant business areas such as WPB and Marketing.
  • •Deliver high-standard customer service to meet customer satisfaction targets.
  • •Identify and develop needs for banking services for mid-to-high-end customers and progress them into HSBC customers.

Pay and Benefits

Perks:Flexible Working

Key Requirements

  • •Bachelor's degree or equivalent experience.
  • •Minimum of one year of proven and progressive financial services and/or retail sales experience.
  • •Sound knowledge of deposits, WEM products, and mortgage products.
  • •Knowledge of banking/finance regulations, consumer trends, competitor offerings, and economic/foreign currency market trends.
  • •Strong presentation and sales skills, including objection handling and working under pressure with good communication and customer service orientation.
Experience:1+ yearsFinancial servicesRetail sales
Education:Bachelor's
Skills:PresentationSales skillsObjection handlingCommunicationCustomer service orientation
Languages:Chinese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn