Manager Rider Acquisition & Partnerships

Own relationships with 3PL partners across Egypt to drive rider acquisition and improve performance. Use data sharing to guide improvements, set incentives/penalties, and ensure rider safety, wellbeing, and compliance with Talabat rules. Lead the end-to-end rider lifecycle to boost retention, manage onboarding/reboarding, and build training programs and SOPs. Run rider engagement sessions, document activities, and use feedback to reduce rider complaints.