CarMax

4 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Deliver a customer-first used car buying and selling experience by guiding customers through sales, appraisals, test drives, and financing applications. Perform vehicle condition assessments, inventory check-in and reconciliation, and cosmetic inspections to meet CarMax quality standards. Handle administrative paperwork and payment tasks, coordinate service appointments, and review repair order invoices for accurate billing while following EH&S requirements in a clean, organized work area.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Assess vehicle conditions, document appraisal details, and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax Quality Standards.
•Handle paperwork and payments; coordinate service appointments and review repair order invoices for accurate billing while following EH&S requirements.

Pay and Benefits

Salary: USD 20.6 - 43.2 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills representing CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•High school diploma or equivalent and a valid driver’s license.
•Ability to manage multiple tasks with attention to detail, including lifting up to 25 lbs and accurately reading and transcribing data.

Skills:CommunicationRelationship buildingIntegrityTeamworkAttention to detail

Licenses:Valid driver’s license

Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Office Suite

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

4 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Assess vehicle conditions, document appraisal details, and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax Quality Standards.
•Handle paperwork and payments; coordinate service appointments and review repair order invoices for accurate billing while following EH&S requirements.

Pay and Benefits

Salary: USD 20.6 - 43.2 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills representing CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•High school diploma or equivalent and a valid driver’s license.
•Ability to manage multiple tasks with attention to detail, including lifting up to 25 lbs and accurately reading and transcribing data.

Skills:CommunicationRelationship buildingIntegrityTeamworkAttention to detail

Licenses:Valid driver’s license

Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Office Suite

Company Brief

CarMax

Industry: Automotive

Website