Forward Deployed Creative Designer, Email

Hightouch
United States
Workplace: RemoteFull timeUSD 140,000 - 180,000 annuallyFunction: Design (Product/UX/UI/Visual)Skills: ["Taste","Collaboration","Iteration","Problem-solving","Communication"]

Lead creative for enterprise lifecycle email campaigns, partnering with customers to translate brand guidelines into agentic workflows that consistently produce on-brand email. Set the creative bar by creating the templates, reference libraries, prompts, and guardrails that power Hightouch’s AI-generated lifecycle creative. Drive measurable performance through A/B testing and iteration, while shaping product workflows and model behavior based on what works in real customer engagements.

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FursaFursa
Hightouch
Hightouch
1 day ago

Forward Deployed Creative Designer, Email

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Lead creative for enterprise lifecycle email campaigns, partnering with customers to translate brand guidelines into agentic workflows that consistently produce on-brand email. Set the creative bar by creating the templates, reference libraries, prompts, and guardrails that power Hightouch’s AI-generated lifecycle creative. Drive measurable performance through A/B testing and iteration, while shaping product workflows and model behavior based on what works in real customer engagements.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Lead creative on enterprise engagements by partnering with lifecycle and marketing teams to accelerate adoption through on-brand email systems that deliver immediate impact.
  • •Build agentic workflows, prompts, reference libraries, and guardrails that produce emails the brand is proud to send.
  • •Produce creative that sets the bar for customer-requested examples, turning curiosity into conviction with consistently on-brand output.
  • •Drive performance through A/B tests and iterative creative updates, building a playbook for opens, clicks, conversions, and reliable inbox deliverability when AI is in the loop.
  • •Shape product by identifying workflow friction, refining processes, and influencing model behavior based on what customers need next.

Pay and Benefits

Salary: USD 140,000 - 180,000 annually
Equity and Bonus:Equity
Perks:Equity

Key Requirements

  • •A portfolio showing real lifecycle programs, email campaigns, and product launches (applications without a portfolio link won’t be reviewed).
  • •Deep email design experience across lifecycle programs like onboarding, nurture, retention, and win-back, with strong opinions on layout, hierarchy, and device rendering.
  • •Deep AI fluency, including testing image/generative models and building agentic workflows with prompts and guardrails to achieve specific creative looks.
  • •Enterprise client experience navigating brand reviews, legal, and approval processes with sophisticated marketing teams.
  • •Lifecycle marketing literacy and ability to balance design craft with engagement and revenue outcomes.
Skills:TasteCollaborationIterationProblem-solvingCommunication
Tech Stack:A/B testingGenerative modelsImage models

Company Brief

Hightouch
Provides a reverse ETL platform that syncs customer and product data from data warehouses to operational tools, enabling analytics-driven activation across sales, marketing, and support systems.
Industry: Data Infrastructure
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2019
WebsiteLinkedIn