Pair Team

1 week ago

Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Manage a caseload for high-need members through evidence-based, relationship-centered case management. Conduct telephonic and SMS outreach, help members set health and wellness goals, and support Health Action Plan/Shared Care Plan development. Coordinate access to community supports and care management appointments, and collaborate with the Enhanced Care Management team through case reviews and delegated tasks. Work primarily from home in California with 2–3 community on-site visits per month.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Maintain an ongoing caseload using evidence-based approaches to promote member engagement and health goal achievement.
•Use relationship-based strategies for social support navigation and help members overcome initial hesitancy toward the healthcare system.
•Conduct periodic telephonic and SMS outreach to ensure timely follow-up.
•Support development of Health Action Plan/Shared Care Plan by working with members to identify health/wellness goals.
•Meet monthly encounter metrics and coordinate referrals, appointments, and follow-ups with external and internal providers.

Travel: Low travel

Pay and Benefits

Salary: USD 22 - 25 hourly

Perks:Health InsuranceVisionDental401kHome OfficeTravel Allowance

Key Requirements

•1+ years of general work experience (case management preferred).
•Physically located in California and able to meet Field Ops or Virtual Ops setup requirements (reliable transportation and/or a quiet, HIPAA-compliant internet-connected space).
•Bilingual in English and Spanish.
•Strong empathy and cultural fluency, with the ability to work collaboratively in a multidisciplinary team.
•Comfort with technology including CRM databases, basic Excel, Word, email, and video conferencing.

Experience:1+ yearsHealthcareMedicaidMedicareCase managementBehavioral healthCommunity health

Skills:EmpathyCultural fluencyRelationship-buildingCollaborationOrganizational skillsProblem-solvingPatienceMultitasking

Licenses:Driver’s licenseAuto liability insurance

Languages:EnglishSpanish

Tech Stack:CRM databasesExcelWordEmailVideo conferencingSMSTelephonic outreach

Company Brief

Pair Team

Provides talent sourcing and team-building services, matching companies with vetted engineers and product specialists to form remote or in-house development teams and accelerate product delivery.

Industry: Recruitment Agencies

Website

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Pair Team

1 week ago

Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Maintain an ongoing caseload using evidence-based approaches to promote member engagement and health goal achievement.
•Use relationship-based strategies for social support navigation and help members overcome initial hesitancy toward the healthcare system.
•Conduct periodic telephonic and SMS outreach to ensure timely follow-up.
•Support development of Health Action Plan/Shared Care Plan by working with members to identify health/wellness goals.
•Meet monthly encounter metrics and coordinate referrals, appointments, and follow-ups with external and internal providers.

Travel: Low travel

Pay and Benefits

Salary: USD 22 - 25 hourly

Perks:Health InsuranceVisionDental401kHome OfficeTravel Allowance

Key Requirements

•1+ years of general work experience (case management preferred).
•Physically located in California and able to meet Field Ops or Virtual Ops setup requirements (reliable transportation and/or a quiet, HIPAA-compliant internet-connected space).
•Bilingual in English and Spanish.
•Strong empathy and cultural fluency, with the ability to work collaboratively in a multidisciplinary team.
•Comfort with technology including CRM databases, basic Excel, Word, email, and video conferencing.

Experience:1+ yearsHealthcareMedicaidMedicareCase managementBehavioral healthCommunity health

Skills:EmpathyCultural fluencyRelationship-buildingCollaborationOrganizational skillsProblem-solvingPatienceMultitasking

Licenses:Driver’s licenseAuto liability insurance

Languages:EnglishSpanish

Tech Stack:CRM databasesExcelWordEmailVideo conferencingSMSTelephonic outreach

Company Brief

Pair Team

Provides talent sourcing and team-building services, matching companies with vetted engineers and product specialists to form remote or in-house development teams and accelerate product delivery.

Industry: Recruitment Agencies

Website