People & Capability Business Partner

Serco
Melbourne, Sydney
Workplace: HybridContractFunction: Data Analytics & Business IntelligenceSkills: ["Coaching","Influence","Relationship building","Continuous improvement","Adaptability"]

Partner with leaders to build capability and deliver people initiatives in a complex, evolving operational environment. Coach managers through complex employee relations, grievances, and performance conversations, while supporting organisational change and continuous improvement projects. Use workforce trends and people metrics to drive improvements to employee experience and business outcomes, collaborating across stakeholders in a matrix structure.

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FursaFursa
Serco
Serco
2 days ago

People & Capability Business Partner

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Partner with leaders to build capability and deliver people initiatives in a complex, evolving operational environment. Coach managers through complex employee relations, grievances, and performance conversations, while supporting organisational change and continuous improvement projects. Use workforce trends and people metrics to drive improvements to employee experience and business outcomes, collaborating across stakeholders in a matrix structure.
Location: Melbourne, Sydney
Workplace: Hybrid
Employment Type: Contract · 12 months
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Partner with leaders to build capability, confidence, and effective people leadership practices.
  • •Coach managers through complex employee relations matters, grievances, and performance conversations.
  • •Support delivery of people initiatives, projects, and organisational change activities.
  • •Analyse workforce trends and people metrics to identify opportunities for improvement.
  • •Collaborate with stakeholders to deliver integrated people solutions and drive continuous improvement initiatives.

Pay and Benefits

Perks:Wellness Stipend

Key Requirements

  • •Extensive HR Business Partnering experience within complex, operational environments.
  • •Strong employee relations experience managing high volumes of complex casework.
  • •Demonstrated ability to coach, influence, and build capability in leaders at all levels.
  • •Experience balancing competing priorities in a matrix or multi-stakeholder environment.
  • •A continuous improvement mindset with experience delivering people projects and initiatives.
Skills:CoachingInfluenceRelationship buildingContinuous improvementAdaptability

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn