Team Leader Customer Care (all genders) Complaint Management
Edenred
Germany
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Leadership","Communication","Analytical thinking","Customer service","Budgeting"]Lead the Complaint Management team in Kleinostheim, driving KPI-driven process improvements, reporting, and timely, high-quality handling of customer complaints. Partner with EMEA stakeholders to develop sustainable solutions, manage budgets and team development, and ensure excellent service in a mobility solutions environment.
