Lead Store Advisor, Boston

On Holding
Boston
Workplace: OnsiteFull timeUSD 25.96 - 28.85 hourlyFunction: SalesExperience: 2-3 yearsSkills: ["Leadership","Communication","Interpersonal skills","Customer focus","Mentoring"]

Lead store operations that elevate the customer experience—driving sales performance, mentoring Store Advisors, and keeping service aligned with the brand. Manage inventory tasks such as ordering and fill-in orders, maintain accurate stock levels, and execute premium visual merchandising. Partner with store leadership on operational needs, train the team on back-of-house processes, and contribute ideas for store events, community activities, and process improvements.

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FursaFursa
On Holding
On Holding
14 hours ago

Lead Store Advisor, Boston

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead store operations that elevate the customer experience—driving sales performance, mentoring Store Advisors, and keeping service aligned with the brand. Manage inventory tasks such as ordering and fill-in orders, maintain accurate stock levels, and execute premium visual merchandising. Partner with store leadership on operational needs, train the team on back-of-house processes, and contribute ideas for store events, community activities, and process improvements.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Consistently embody and communicate the brand philosophy, values, and culture to internal and external customers.
  • •Supervise, mentor, and motivate a team of Store Advisors to instill a customer-focused approach.
  • •Maintain product and brand expertise, including technical specifications and initiatives, and contribute ideas for merchandising, store events, and community activities.
  • •Support operational excellence by assisting with inventory management, ordering, fill-in orders, and ensuring accurate stock levels.
  • •Serve as primary contact for store leadership, IT, and Facility Management on operational matters; train the store team on back-of-house processes and best practices.

Pay and Benefits

Salary: USD 25.96 - 28.85 hourly
Perks:Health InsuranceDentalVisionPaid Leave401k

Key Requirements

  • •2-3 years of experience in retail operations or a customer-focused environment.
  • •At least one year of experience leading teams, managing projects, or driving performance improvement initiatives.
  • •Experience in the Outlet, Running, Fashion, or Sports industry is a plus.
  • •Exceptional communication and interpersonal skills to connect with customers and inspire your team.
  • •A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards; able to work weekends, evenings, and holidays as needed.
Experience:2-3 yearsRetailCustomer-focused environmentFashionSportsRunningSports retail
Skills:LeadershipCommunicationInterpersonal skillsCustomer focusMentoring
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn