销售运营专员（个人消费类产品方向）

Dell
Xiamen
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2-3 yearsEducation: bachelorsSkills: ["Problem-solving","Communication","Cross-functional collaboration","Independent problem handling","Execution"]

负责商品系统全生命周期管理与下单系统运维，保障上下架、价格调整与库存同步，排查下单链路异常并提升销售链路顺畅度。梳理销售流程与业务模式，识别效率卡点并推动优化落地；搭建销售支持物料与培训体系，输出话术与操作指引，并用AI与数据分析支撑行业洞察与素材整理，持续复盘迭代运营机制。

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FursaFursa
Dell
Dell
22 hours ago

销售运营专员（个人消费类产品方向）

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

负责商品系统全生命周期管理与下单系统运维，保障上下架、价格调整与库存同步，排查下单链路异常并提升销售链路顺畅度。梳理销售流程与业务模式，识别效率卡点并推动优化落地；搭建销售支持物料与培训体系，输出话术与操作指引，并用AI与数据分析支撑行业洞察与素材整理，持续复盘迭代运营机制。
Location: Xiamen
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •负责商品系统全生命周期管理与下单系统日常运维，包括商品上下架、信息配置、价格调整与库存同步，并排查下单链路异常。
  • •梳理现有销售流程与业务模式，识别效率卡点与操作问题，制定优化方案并推动落地以提升效率与转化效果。
  • •搭建销售支持物料与培训体系，输出产品手册、SKU操作指引、FAQ与销售话术，并组织产品知识与系统操作培训。
  • •协助前端销售进行客户需求梳理、产品匹配与基础支持，并结合AI与基础数据分析整理行业动态与用户痛点。
  • •跟进优化方案执行效果，定期复盘验证，持续迭代销售流程与运营机制并沉淀标准化操作规范。

Key Requirements

  • •本科及以上学历，2-3年消费零售、电商或抖音带货相关的销售运营/商品运营/销售支持经验，具备可量化成果案例。
  • •问题导向，能定位销售流程与系统操作中的具体问题，具备独立处理系统异常与优化操作流程的实际案例。
  • •理解基础ToC销售逻辑，具备初级销售能力，能完成用户需求初步挖掘与产品价值匹配并支持前端对接。
  • •熟悉电商后台、企业下单系统或ERP商品模块的操作与维护，具备大型下单系统运维与SKU精细化管理经验者优先。
  • •沟通表达清晰，能与前端销售、后台技术等多角色协作，快速响应并解决一线问题。
Experience:2-3 yearsE-commerceRetailSocial commerce
Education:Bachelor's
Skills:Problem-solvingCommunicationCross-functional collaborationIndependent problem handlingExecution
Tech Stack:ExcelAI toolsERPE-commerce backend

Company Brief

Dell
Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Round Rock, United States
Founded: 1984
Glassdoor
Glassdoor: 3.8
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