Technical Program Manager - Implementation

Candid Health
New York, Denver, San Francisco
Workplace: HybridFull timeUSD 165,000 - 210,000 annuallyFunction: Program & Project Management (PMO)Experience: 3+ yearsSkills: ["Communication","Analytical skills","Operational mindset","Collaboration","Resilience"]

Own program orchestration for large-scale customer implementations, translating business objectives into technical milestones and keeping Engineering, Product, Design, and Operations aligned. Lead roadmaps and cross-team execution, map interdependencies between infrastructure and customer workflows, and proactively mitigate risks like bottlenecks and technical debt. Deliver clear program health, resource, and KPI updates to leadership while converting customer needs into actionable technical requirements for feature rollouts.

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Candid Health
Candid Health
1 day ago

Technical Program Manager - Implementation

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Last checked: 8 hours agoStatus: Live

Job Summary

Own program orchestration for large-scale customer implementations, translating business objectives into technical milestones and keeping Engineering, Product, Design, and Operations aligned. Lead roadmaps and cross-team execution, map interdependencies between infrastructure and customer workflows, and proactively mitigate risks like bottlenecks and technical debt. Deliver clear program health, resource, and KPI updates to leadership while converting customer needs into actionable technical requirements for feature rollouts.
Location: New York, Denver, San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Create roadmaps, define milestones, and track progress to ensure on-time delivery for large-scale initiatives.
  • •Serve as the primary point of contact for Operations, translating customer implementation needs into technical requirements.
  • •Map and manage interdependencies between core infrastructure and customer-facing workflows to prevent friction during platform updates.
  • •Anticipate bottlenecks and technical risks, balancing speed of delivery with technical debt trade-offs.
  • •Provide clear status updates to leadership on program health, resource allocation, and core KPIs.

Pay and Benefits

Salary: USD 165,000 - 210,000 annually

Key Requirements

  • •5+ years of experience in Technical Program Management or a similar role.
  • •Lead cross-functional projects from inception to launch, managing delivery across teams.
  • •Comfort working in technical environments and understanding how APIs, databases, and cloud infrastructure connect.
  • •Proficiency with project management and documentation tools such as Jira, Linear, Asana, Confluence, and Notion.
  • •Experience in a fast-paced SaaS environment and strong analytical skills to measure project success.
Experience:3+ yearsSaaSRevenue cycle management
Skills:CommunicationAnalytical skillsOperational mindsetCollaborationResilience
Tech Stack:APIsDatabasesCloud infrastructureJiraLinearAsanaConfluenceNotion

Eligibility

Nationality:US National
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Candid Health
Candid Health is a virtual-first healthcare provider offering telehealth-based primary and urgent care services, connecting patients with clinicians for accessible preventive, chronic, and on-demand care while coordinating in-person services when needed.
Industry: Healthcare Providers
Website