CF Richmond Centre - Mandarin Speaking Associate Manager PT Under 20 hours

Samsonite
Richmond
Workplace: OnsitePart timeCAD 19 - 21 hourlyFunction: Administration & Executive AssistanceSkills: ["Client service","Leadership","Coaching","Communication","Time management"]

Drive luxury client service and sales at a TUMI retail store by coaching others and helping deliver an exceptional brand experience. Meet individual and store baseline goals across KPIs including conversion and client data capture. Support training through roleplay, coaching, and quarterly goal setting, collaborate with the team, maintain compliance (timecards and training), and uphold visual merchandising and client-experience standards.

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Samsonite
Samsonite
1 day ago

CF Richmond Centre - Mandarin Speaking Associate Manager PT Under 20 hours

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Drive luxury client service and sales at a TUMI retail store by coaching others and helping deliver an exceptional brand experience. Meet individual and store baseline goals across KPIs including conversion and client data capture. Support training through roleplay, coaching, and quarterly goal setting, collaborate with the team, maintain compliance (timecards and training), and uphold visual merchandising and client-experience standards.
Location: Richmond
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store baseline sales and KPI goals including conversion, DPT, UPT, and client data capture.
  • •Plan, prioritize, and champion change; take responsibility for assigned tasks and deadlines.
  • •Help teach training content via roleplay and coaching; monitor and assist the Store Manager with training and development; complete quarterly personal goal setting.
  • •Provide coaching and feedback by articulating strengths, goals, and opportunities; use company tools to support a 360-degree coaching culture.
  • •Ensure compliance (manage personal timecards, maintain Tumi University Training) and uphold visual merchandising and client-experience standards.

Pay and Benefits

Salary: CAD 19 - 21 hourly
Perks:Employee Discount

Key Requirements

  • •Understand the TUMI brand with passion for the lifestyle, clients, and product assortment.
  • •Value a collaborative environment and have openness to feedback.
  • •Have strong sales and client experience, preferably in the luxury market.
  • •Demonstrate proven success meeting sales goals and KPI targets.
  • •Be flexible to work nights, weekends, mornings, and holidays as needed.
Experience:Luxury retail
Skills:Client serviceLeadershipCoachingCommunicationTime management
Languages:Mandarin

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn