Systems Administrator (Director Support Technician)
United States
Workplace: OnsiteFull timeUSD 93,662 - 121,900 annuallyFunction: Administration & Executive AssistanceExperience: 3-5 yearsEducation: bachelorsSkills: ["Troubleshooting","Communication","Time management","Attention to detail","Independent work"]Provide deskside IT service support for the NGA Front Office and National GEOINT Operations Center end-user devices in Springfield, VA. Serve as the front office/NGOC liaison for UDS IT issues, fulfill IMACD requests, deploy and sustain workstations and accessories, and resolve incidents with Tier 3 escalation when needed. Support scripted application installs, maintain inventories and ServiceNow tickets, and deliver user training plus documentation and SOPs.
