Okta

1 week ago

Commercial Renewals Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Own the subscription renewal lifecycle for a US corporate customer segment, protecting recurring revenue and securing long-term agreements. Lead pricing strategy and commercial negotiations for a quarterly portfolio of 25–45 renewals. Partner with Sales, Customer Success, and channel partners to improve adoption, mitigate churn, execute contracts, and maintain accurate Salesforce forecasts and pipeline updates.

Location: Chicago

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Manage all aspects of the subscription renewal process for an assigned customer portfolio to secure long-term agreements and continuous service.
•Lead pricing strategy and commercial negotiations for a quarterly portfolio of 25–45 renewals totaling $4M–$5M+ in ARR.
•Partner with Account Executives (AEs) and Customer Success Managers (CSMs) to build unified renewal strategies, improve adoption, and mitigate churn risks.
•Collaborate with channel partners and systems integrators to negotiate mutually beneficial pricing and protect recurring revenue.
•Deliver accurate proposals and quotes and maintain forecast accuracy in Salesforce, coordinating with Finance, Legal, and Compliance to ensure contracts meet requirements and guidelines.

Pay and Benefits

Salary: USD 116,000 - 159,500 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kFlexible SpendingPaid LeaveParental Leave

Key Requirements

•3–5 years of experience in SaaS renewals, account management, sales, or an equivalent customer-facing, revenue-carrying role.
•Proven ability to negotiate complex SaaS subscription agreements, typically in the $80K–$225K+ range.
•Experience using Salesforce (or a similar enterprise CRM) to manage pipeline, log activities, and run forecasts.
•Excellent written, verbal, and presentation skills, with a track record of managing a busy, time-sensitive pipeline.
•Bachelor’s degree or equivalent practical business experience.

Experience:3-5 yearsSaaSSubscription renewals

Education:Bachelor's

Skills:CommunicationPresentationStakeholder influenceEmotional intelligenceOrganization

Languages:English

Tech Stack:Salesforce

Company Brief

Okta

Provides identity and access management cloud solutions that help organizations secure and manage user authentication, single sign-on, multi-factor authentication, and lifecycle management across applications and devices.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn

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Okta

1 week ago

Commercial Renewals Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: Chicago

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Manage all aspects of the subscription renewal process for an assigned customer portfolio to secure long-term agreements and continuous service.
•Lead pricing strategy and commercial negotiations for a quarterly portfolio of 25–45 renewals totaling $4M–$5M+ in ARR.
•Partner with Account Executives (AEs) and Customer Success Managers (CSMs) to build unified renewal strategies, improve adoption, and mitigate churn risks.
•Collaborate with channel partners and systems integrators to negotiate mutually beneficial pricing and protect recurring revenue.
•Deliver accurate proposals and quotes and maintain forecast accuracy in Salesforce, coordinating with Finance, Legal, and Compliance to ensure contracts meet requirements and guidelines.

Pay and Benefits

Salary: USD 116,000 - 159,500 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kFlexible SpendingPaid LeaveParental Leave

Key Requirements

•3–5 years of experience in SaaS renewals, account management, sales, or an equivalent customer-facing, revenue-carrying role.
•Proven ability to negotiate complex SaaS subscription agreements, typically in the $80K–$225K+ range.
•Experience using Salesforce (or a similar enterprise CRM) to manage pipeline, log activities, and run forecasts.
•Excellent written, verbal, and presentation skills, with a track record of managing a busy, time-sensitive pipeline.
•Bachelor’s degree or equivalent practical business experience.

Experience:3-5 yearsSaaSSubscription renewals

Education:Bachelor's

Skills:CommunicationPresentationStakeholder influenceEmotional intelligenceOrganization

Languages:English

Tech Stack:Salesforce

Company Brief

Okta

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn