Customer Experience Banker - Danville, IN

Help consumer and business customers achieve their financial goals by retaining and growing relationships in a branch setting. Proactively identify customer needs during pre-set appointments, Centers of Influence, and referral sources, and recommend appropriate deposit, loan, and other banking products. Provide excellent customer service, resolve issues, educate customers on optimizing online, mobile, and ATM banking, and maintain knowledge of products, policies, and technology while following risk and regulatory requirements.