Enterprise Account Manager - US

AiPrise
United States
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Communication","Organizational skills","Coachability","Presentation","Negotiation"]

Own a foundational Account Management role focused on expanding existing enterprise customers’ use cases while ensuring rapid issue resolution. Partner with the Head of Sales to drive higher annual contract processing volumes, run regular client syncs, and maintain strong customer growth and retention, including 95%+ GRR month over month. Manage CRM records in HubSpot and support smooth transitions from sales to implementation for ongoing expansion.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
AiPrise
AiPrise
1 month ago

Enterprise Account Manager - US

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Own a foundational Account Management role focused on expanding existing enterprise customers’ use cases while ensuring rapid issue resolution. Partner with the Head of Sales to drive higher annual contract processing volumes, run regular client syncs, and maintain strong customer growth and retention, including 95%+ GRR month over month. Manage CRM records in HubSpot and support smooth transitions from sales to implementation for ongoing expansion.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Expand the existing customer base by adding products and committing customers to higher annual contract processing volumes.
  • •Hold regular syncs with high-value clients and conduct periodic check-ins across your book of business.
  • •Coordinate with customer support to ensure quick issue resolution and a consistently strong customer experience.
  • •Maintain a 95%+ annualized gross revenue retention (GRR) month over month.
  • •Partner with sales on high-value prospects and collaborate on larger upgrades and negotiations while maintaining accurate HubSpot records.

Key Requirements

  • •5+ years in enterprise account management, exceeding annual expansion quota in a SaaS environment.
  • •Demonstrated success working with C-suite customers and clients.
  • •Experience selling into fintech, regtech, and/or compliance software industries.
  • •Strong communication, organizational skills, and ability to be highly coachable.
  • •Strong presentation and negotiation skills, based in the US with ability to travel for customer and company events.
Experience:5+ yearsSaaSFintechRegtechCompliance software
Skills:CommunicationOrganizational skillsCoachabilityPresentationNegotiation
Tech Stack:HubSpotCRM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AiPrise
AiPrise develops AI-driven software and services to help businesses automate workflows, extract actionable insights from data, and enhance decision-making using machine learning models and system integrations across enterprise environments.
Industry: Enterprise Software
Website