Relationship Manager, Deposits & employee banking.Injaz - RBG - Emirati Deposits Team - Abu Dhabi.Retail Banking Group

Mashreq
United Arab Emirates
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 7-10 yearsSkills: ["Communication","Client relationship management","Sales","Ethical selling","Problem-solving"]

Onboard and manage quality Emirati and Islamic clients in the assigned region, focusing on liabilities products while also supporting additional offerings such as personal loans, cards, and insurance. Maintain close client relationships to secure wallet share, drive new-to-bank business, deliver liabilities targets, and cross-sell bank products. Ensure compliance with KYC, AML, account reviews, and high-value transaction monitoring while coordinating with internal product and channel partners.

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FursaFursa
Mashreq
Mashreq
3 months ago

Relationship Manager, Deposits & employee banking.Injaz - RBG - Emirati Deposits Team - Abu Dhabi.Retail Banking Group

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 minutes agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Onboard and manage quality Emirati and Islamic clients in the assigned region, focusing on liabilities products while also supporting additional offerings such as personal loans, cards, and insurance. Maintain close client relationships to secure wallet share, drive new-to-bank business, deliver liabilities targets, and cross-sell bank products. Ensure compliance with KYC, AML, account reviews, and high-value transaction monitoring while coordinating with internal product and channel partners.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Proactively drive new-to-bank business to grow Emirati and Islamic business presence.
  • •Maintain close client relationships to ensure the bank remains one of the clients’ main banks with major wallet share.
  • •Deliver agreed liabilities numbers and drive significant cross-sell of other bank products.
  • •Handle service-related client matters, including onboarding Mashreq Gold profile clients.
  • •Ensure compliance with KYC, AML, account reviews by risk level, and high-value transaction monitoring.

Key Requirements

  • •Graduate with 7–10+ years of banking sales experience.
  • •Demonstrated confidence, persistence, and strong verbal and written communication skills.
  • •Strong knowledge of retail banking products, service policies, and processes.
  • •Ability to proactively solicit and manage businesses within agreed risk-reward parameters.
  • •Understanding of compliance expectations for client relationships, including KYC, AML, and account reviews.
Experience:7-10 yearsBanking
Skills:CommunicationClient relationship managementSalesEthical sellingProblem-solving

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
Glassdoor
Glassdoor: 3.3
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