Client advisor

Burberry
Amsterdam
Workplace: OnsiteFull timeFunction: OtherSkills: ["Communication","Teamwork","Confidence","Curiosity","Conviction","Care","Self-motivation","Detail-oriented","Presentation","Results-driven","Adaptability"]

Build strong relationships with new and existing clients by delivering a personalised, elevated luxury experience. Drive individual and store sales while providing expert product, fashion, and styling knowledge through storytelling and strong clientelling. Follow the client journey from initial impression through closing and retention, including after-sales follow-up. Support daily store operations to maintain high luxury standards in both front and back of house.

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FursaFursa
Burberry
Burberry
1 day ago

Client advisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Build strong relationships with new and existing clients by delivering a personalised, elevated luxury experience. Drive individual and store sales while providing expert product, fashion, and styling knowledge through storytelling and strong clientelling. Follow the client journey from initial impression through closing and retention, including after-sales follow-up. Support daily store operations to maintain high luxury standards in both front and back of house.
Location: Amsterdam
Workplace: Onsite
Employment Type: Full time

Key Responsibilities

  • •Meet and exceed individual and store sales and other commercial KPIs.
  • •Inspire clients through storytelling and passion for the brand, product, fashion, and styling.
  • •Follow the client journey in-store: initial impression, discovery, product/styling expertise, and closing the sale to maintain relationships.
  • •Provide efficient follow-up and deliver after-sales services.
  • •Contribute to store daily operations by maintaining high luxury standards, supporting inventory management, markdowns, and stockroom maintenance when required.

Key Requirements

  • •Proven track record of delivering sales and exceeding targets.
  • •Previous experience in clientelling.
  • •Strong interest in fashion, art, and culture.
  • •Strong product knowledge and understanding of store retail operations.
  • •Fluent in the local language; English proficiency is desirable.
Experience:Luxury retailClienteling
Skills:CommunicationTeamworkConfidenceCuriosityConvictionCareSelf-motivationDetail-orientedPresentationResults-drivenAdaptability

Company Brief

Burberry
British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1856
WebsiteLinkedIn