Senior Analyst of Strategic Planning / Data Analytics

Salesforce
Indianapolis, Chicago, Boston, New York, Seattle, Washington, Austin
Workplace: HybridFull timeUSD 94,000 - 142,300 annuallyFunction: Strategy & Corporate DevelopmentExperience: 3+ yearsEducation: bachelorsSkills: ["Strategic thinking","Stakeholder engagement","Communication","Analytical thinking","Cross-functional collaboration"]

Shape the long-term direction of the Customer Success organization through data-driven insights and strategic planning. Build and productize scalable analytics and self-service reporting using Tableau and TableauNext, while coaching stakeholders on best practices. Lead analysis of large datasets, develop complex data models, and support machine learning modeling for predictive insights. Collaborate cross-functionally to translate business requirements into actionable, executive-ready recommendations in an AI-first world.

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FursaFursa
Salesforce
Salesforce
1 day ago

Senior Analyst of Strategic Planning / Data Analytics

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Last checked: 14 hours agoStatus: Live

Job Summary

Shape the long-term direction of the Customer Success organization through data-driven insights and strategic planning. Build and productize scalable analytics and self-service reporting using Tableau and TableauNext, while coaching stakeholders on best practices. Lead analysis of large datasets, develop complex data models, and support machine learning modeling for predictive insights. Collaborate cross-functionally to translate business requirements into actionable, executive-ready recommendations in an AI-first world.
Location: Indianapolis, Chicago, Boston, New York, Seattle, Washington, Austin
Workplace: Hybrid
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Mid level

Key Responsibilities

  • •Create scalable reporting assets and analytics self-service to reduce ad-hoc requests and improve access to insights.
  • •Coach team members on Tableau and analytics best practices to improve dashboard quality and turnaround time.
  • •Analyze large and complex datasets to identify trends, patterns, and anomalies that inform strategic decisions.
  • •Develop complex data models and build predictive machine learning models under guidance from senior team members.
  • •Design and maintain interactive dashboards and collaborate with stakeholders and cross-functional teams to deliver data-driven solutions.

Pay and Benefits

Salary: USD 94,000 - 142,300 annually
Perks:MedicalDentalVisionHealth InsurancePaid LeaveLife InsuranceDisability Insurance401kEquity

Key Requirements

  • •Bachelor’s Degree in Data Science, Economics, Finance, Math/Statistics, or a related field.
  • •Minimum 3 years of professional experience in data/business analytics, financial due diligence, and strategic planning.
  • •Proficiency with databases (e.g., SQL) and strong statistics knowledge using tools like Python/R.
  • •Strong experience with data visualization tools (e.g., Tableau) and performance optimization best practices.
  • •Proven ability to synthesize information into a strategic point of view and communicate complex topics to stakeholders.
Experience:3+ yearsCustomer successAnalyticsAI
Education:Bachelor's
Skills:Strategic thinkingStakeholder engagementCommunicationAnalytical thinkingCross-functional collaboration
Tech Stack:TableauTableauNextSQLPythonRMachine learning

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
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