Branch Manager District Branch / B3 / B2 (Cross-boundary) - Hang Seng Bank (HK)

Lead and manage the cross-boundary business within the branch network to achieve business objectives, while delivering a consistently excellent customer experience. Ensure strict alignment with global standards and regulatory requirements, acting as first line of defense through effective customer conversations. Minimize risk and maximize operational efficiency, execute the business plan including leads and sales prospect management, and collaborate with the wider area/regional leadership team.