Branch Manager District Branch / B3 / B2 (Cross-boundary) - Hang Seng Bank (HK)

HSBC
America/Chicago
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Interpersonal skills","Problem-solving","Customer centricity","Working under pressure"]

Lead and manage the cross-boundary business within the branch network to achieve business objectives, while delivering a consistently excellent customer experience. Ensure strict alignment with global standards and regulatory requirements, acting as first line of defense through effective customer conversations. Minimize risk and maximize operational efficiency, execute the business plan including leads and sales prospect management, and collaborate with the wider area/regional leadership team.

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FursaFursa
HSBC
HSBC
1 month ago

Branch Manager District Branch / B3 / B2 (Cross-boundary) - Hang Seng Bank (HK)

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead and manage the cross-boundary business within the branch network to achieve business objectives, while delivering a consistently excellent customer experience. Ensure strict alignment with global standards and regulatory requirements, acting as first line of defense through effective customer conversations. Minimize risk and maximize operational efficiency, execute the business plan including leads and sales prospect management, and collaborate with the wider area/regional leadership team.
Location: America/Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead, develop and manage the cross-boundary business to achieve business objectives.
  • •Ensure delivery of an excellent customer experience.
  • •Ensure alignment to global standards and regulatory requirements, with front-line employees acting as first line of defense.
  • •Minimize risk and maximize operational efficiency.
  • •Deliver the business plan including leads/sales prospect management and overall customer experience, in coordination with area/regional leadership and broader teams.

Key Requirements

  • •University graduate is preferred.
  • •Proven banking experience with exposure to the Mainland market and experience dealing with Mainland clients.
  • •High proficiency in Mandarin (MUST); good command of Cantonese and English is an advantage.
  • •Passes in the Insurance Intermediaries Qualifying Examinations and/or Hong Kong Securities Institute Licensing Examinations.
  • •Good communication, interpersonal and problem-solving skills, with the ability to work under pressure.
Experience:BankingFinancial servicesMainland market
Skills:CommunicationInterpersonal skillsProblem-solvingCustomer centricityWorking under pressure
Certifications:Insurance Intermediaries Qualifying ExaminationsHong Kong Securities Institute Licensing ExaminationsEnhanced Competency Framework (ECF)Certified Banker (CB)
Languages:MandarinCantoneseEnglish

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn