Sales Consultant -Coach, Mall of Emirates

Al Tayer Group
Dubai
Full timeFunction: SalesExperience: 3-4 yearsEducation: high_schoolSkills: ["Customer service","Relationship building","Problem-solving","Attention to detail","Communication"]

Deliver warm, high-quality customer service while identifying needs and recommending, demonstrating, and closing sales on appropriate products. Handle cash transactions and issue receipts in authorized modes, while managing complaints according to store policy and escalating when needed. Maintain fashion and product knowledge, grooming standards, and a clean store environment, including stock checks and loss prevention vigilance. Use the POS to enter customer details and recruit customers for the database.

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Al Tayer Group
Al Tayer Group
1 day ago

Sales Consultant -Coach, Mall of Emirates

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 8 months ago

Job Summary

Deliver warm, high-quality customer service while identifying needs and recommending, demonstrating, and closing sales on appropriate products. Handle cash transactions and issue receipts in authorized modes, while managing complaints according to store policy and escalating when needed. Maintain fashion and product knowledge, grooming standards, and a clean store environment, including stock checks and loss prevention vigilance. Use the POS to enter customer details and recruit customers for the database.
Location: Dubai
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome and greet customers warmly and provide excellent customer service at all times
  • •Identify customer needs, recommend and demonstrate suitable products, link products, and close sales
  • •Receive authorized customer payments, issue receipts/bills, and provide professional cash point service
  • •Handle customer complaints in line with after-sales policy, escalating to management if necessary
  • •Maintain grooming standards and ensure clean, organized store/fitting room/stock areas while checking stock levels and minimizing stock loss

Key Requirements

  • •High school qualification
  • •3 to 4 years retail sales or customer service experience
  • •Demonstrate excellent customer service through identifying customer needs and offering advice
  • •Maintain product knowledge, fashion trends, and instore promotions
  • •Comply with company policies and procedures, including refund/exchange, security, health and safety policies
Experience:3-4 yearsRetail salesCustomer service
Education:High School
Skills:Customer serviceRelationship buildingProblem-solvingAttention to detailCommunication
Tech Stack:POS system

Company Brief

Al Tayer Group
Privately held UAE conglomerate founded in 1979 operating across automotive, luxury & lifestyle retail, real estate and ventures. Al Tayer Group represents global brands, runs retail and e‑commerce operations, and has diversified investments across the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1979
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Glassdoor: 3.6
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