Remodeling Service Manager
Renuity
United States
Workplace: OnsiteFull timeUSD 55,000 - 60,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Problem-solving","Multi-tasking","Customer service","Computer literacy"]Manage customer service for remodeling projects by taking inbound calls to diagnose issues for replacement windows and doors, bath and shower remodels, and cabinet refacing. Create service tickets and parts lists, order and track parts, and schedule appointments. Coordinate with Field Managers and Service Technicians to ensure follow-up on field issues, while keeping employees updated on product issues.

