Contact Center Senior Customer Experience Specialist - WBBS (Remote)
Texas, Phoenix, Atlanta, Charlotte, Cincinnati, Milwaukee, St. Louis
Workplace: RemoteFull timeUSD 20 - 24.38Function: Customer Support (Service Desk)Experience: 3+ yearsEducation: high_schoolSkills: ["Problem-solving","Negotiation","Time management","Multitasking","Communication"]Provide high-level customer service by handling inbound telephone inquiries, requests, and problems for business, wealth management, fraud support, and internet operations. Research and resolve errors using product, service, rates, fees, regulations, systems, and procedures. Act as a liaison between customers and internal U.S. Bank departments to resolve complex customer or technology issues, working in a fast-paced contact center environment.
