Professional Services Associate

LogicGate
Chicago, Seattle
Workplace: HybridFull timeUSD 70,000 - 80,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsSkills: ["Attention to detail","Written communication","Verbal communication","Organizational skills","Curiosity"]

Support bespoke customer engagements by configuring Risk Cloud and building tailored GRC workflows based on documented requirements and project plans. Own time tracking and communicate progress, blockers, and status updates with internal stakeholders. Lead and participate in customer working sessions, capturing requirements and producing configuration documentation. Use modern AI tools to streamline drafting, summarize notes, and improve workflow efficiency while completing platform certifications and GRC training to deepen domain expertise.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
LogicGate
LogicGate
3 days ago

Professional Services Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Support bespoke customer engagements by configuring Risk Cloud and building tailored GRC workflows based on documented requirements and project plans. Own time tracking and communicate progress, blockers, and status updates with internal stakeholders. Lead and participate in customer working sessions, capturing requirements and producing configuration documentation. Use modern AI tools to streamline drafting, summarize notes, and improve workflow efficiency while completing platform certifications and GRC training to deepen domain expertise.
Location: Chicago, Seattle
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Develop hands-on Risk Cloud configurations and custom application workflows based on customer requirements and project plans.
  • •Track and log project time, proactively communicating progress, blockers, and status updates.
  • •Participate in and lead customer-facing working sessions alongside senior team members to capture requirements.
  • •Create clear configuration documentation and deliver actionable technical outputs for customer engagements.
  • •Use AI tools and automated utilities to streamline documentation, summarize notes, and accelerate daily tasks.
Travel: Low travel

Pay and Benefits

Salary: USD 70,000 - 80,000 annually
Equity and Bonus:Equity
Perks:EquityPaid Leave

Key Requirements

  • •2 years of experience in professional services, technical implementation, SaaS support, or consulting (or a relevant degree with interest in enterprise SaaS and risk management).
  • •High attention to detail with ability to document requirements accurately and track commitments reliably.
  • •Strong written and verbal communication to summarize technical discussions and author deliverables.
  • •Technical aptitude and curiosity to develop deep expertise in Risk Cloud configuration and GRC standards.
  • •Willingness and ability to travel as needed for customer on-sites and team planning workshops.
Experience:2+ yearsEnterprise SaaSProfessional servicesConsultingRisk management
Skills:Attention to detailWritten communicationVerbal communicationOrganizational skillsCuriosity
Certifications:Platform certifications
Languages:English
Tech Stack:Risk CloudAIServiceNowSalesforceJira

Company Brief

LogicGate
Provides a cloud-native governance, risk, and compliance (GRC) platform that helps organizations automate risk management, streamline compliance workflows, and centralize controls and reporting to improve decision-making and reduce operational risk.
Industry: RegTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Chicago, United States
Founded: 2013
WebsiteLinkedIn